Collegeville, PA | jp@jpsdomain.org | https://www.linkedin.com/in/jp-vossen-cissp-14b757/
BRANDING HEADLINE
Co-author of bash Cookbook (O’Reilly 1st 2007, 2nd 2017) and bash Idioms (O’Reilly 2022).
IT professional since 1991, specializing in Information Security since 1997, remote working since 2002. I’m a maker, not a manager, a problem solver and force multiplier: I fixed a problem or wrote a new tool, documented it, automated it, put it in Git, built a process around it, and now nobody has to think about it anymore.
AREAS OF EXPERTISE
Command Line | Communications | Copyediting | Detail Oriented / Comprehensive | Code & ticket Review | Documentation | Information Science| Information Security | Open Source | Problem Solving | Scripting & Automation | Standardization | Streamlining | Telecommuting/Remote work | Tooling | Troubleshooting | Version control | Writing
TECHNICAL SKILLS
- Cloud Platforms: some AWS, Linode.
- Configuration Management: Ansible, some Terraform.
- Documentation: AsciiDoc, Git, HTML, Hugo, Markdown, MkDocs, Pandoc, Redmine, wikis.
- Infrastructure: BackupPC, Etckeeper, Icinga2, Logcheck, NTP, OpenSSH, Opsview, Postfix, Proxmox, RANCID.
- Issue Tracking and PM: Atlassian, Redmine.
- Languages: Bash, Graphviz, Perl, Python, Regular Expressions (PCRE).
- LLMs: ChatGPT, Claude, Copilot, Gemini, Ollama.
- Operating Systems: Debian, Linux Mint, Red Hat (RHEL, OEL, CentOS, Rocky), Ubuntu.
- Version Control: Etckeeper, Forgejo, Git, Subversion.
PROFESSIONAL EXPERIENCE
British Telecom, BT Americas, Dallas TX December 2015–September 2026
Senior Security Engineer — BT Assure Threat Monitoring, Reston, VA (Remote)
Team technical lead for an international team supporting five global data centers providing infrastructure for internal and customer security operations.
- Collaborated on design, implementation, debugging, and QA of Assure Threat Monitoring systems.
- Supported, troubleshot, automated, documented, and improved systems and devices.
- Maintained/upgraded Linux development and testing environments (physical + virtual).
- Wrote, updated, and improved internal tools and documentation.
- Drove team configuration management and version control practices using Git.
- Provided Perl/bash scripting automation and support for several teams.
Silent Circle, Washington DC Apr-2014–October 2015
Senior Systems Engineer, March 2015–October 2015 (Remote)
Supported, automated, and improved IT systems for global customer service, IT, and Engineering.
- Wrote and updated documentation for multiple groups.
- Assisted with operations across global data‑centers using ESXi and Ganeti/KVM (CentOS, Debian, Ubuntu); Ansible configuration.
- Provided Perl/bash scripting automation and support for the Engineering team.
Director, Customer Support, April 2014–March 2015 (Hybrid)
- Designed/built the customer support operation for global rollout of Blackphone.
- Wrote most initial support documentation; edited the remainder.
British Telecom, BT Americas, Dallas TX October 2006–April 2014
Senior Security Engineer, BT Global Services (Sensor & Platform Eng.), 2005–2014 (Remote)
Delivered custom Red Hat/CentOS Linux security “platforms” for managed log monitoring, retention, and IDS.
- Improved processes, automation, and documentation across Platform Delivery.
- Implemented automated and semi‑automated signature update systems for increased reliability and reduced time by 50%.
- Collaborated on design, debugging, QA, troubleshooting, training, and mentoring.
- Maintained Linux development/testing environments.
- Provided Perl/bash scripting automation and support for several teams.
- Facilitated version control with CVS/SVN and documentation (MediaWiki).
Counterpane Internet Security, Cupertino, CA January 2002–October 2006
Integration Manager (Remote)
Managed integration of customer networks into Counterpane’s managed security monitoring service.
- Ensured customer satisfaction and successful service adoption.
- Developed and updated the Integration Methodology for new customers.
- Performed research/testing to integrate unique customer environments into monitoring workflows.
TechTarget SearchSecurity.com, Needham, MA January 2004–December 2005
Technical Writer (Remote)
- Wrote monthly “Network Security Tip” articles for SearchSecurity.com and Network Security Newsletter.
- Answered user-submitted security questions in the “Ask the Expert” forum.
- See https://www.jpsdomain.org/jp/ for pointers to published articles.
Information Security Magazine, Norwood, MA January 2001–December 2003
Technical Editor (Remote)
- Tested new security products and wrote technical reviews.
- Researched/wrote feature pieces on network security technologies and practices.
- Provided technical fact‑checking for editorial staff.
- See https://www.jpsdomain.org/jp/ for pointers to published articles.
AlphaNet Solutions, Inc., Wayne, PA April 1997–January 2002
Network Consultant I/II/III (On-site)
Provided technical consulting and system integration for diverse business clients.
- Developed documentation, methodologies, processes, and training materials for an Information Security Practice.
- Authored numerous technical documents (firewalls, hardening, VPNs, glossary, templates, etc.).
- Performed security assessments and drafted Information Security Policies.
- Designed/implemented perimeter and authentication security solutions.
- Participated in Executive Advisory Council at CEO request.
The Reohr Group, Inc., Valley Forge, PA October 1994–April 1997
Consultant (On-site)
Provided 2nd and 3rd level support for 500+ international email users (MS-Mail, Lotus Notes, AT&T EasyLink).
- Managed/administered PC testing lab, including automation projects.
- Coordinated/implemented network integration, system admin, installation, and support for major MS‑Mail projects.
Day & Zimmerman Information Solutions, Radnor, PA July 1993–October 1994
Systems Support Analyst (On-site)
Delivered 1st and some 2nd‑level hardware/software support for Enterprise Help Desk.
- Performed NetWare and HP‑UX user/permission administration.
- Re‑engineered IP address assignment procedures and documentation.
Popular Club Plan, Garfield, NJ July 1991–July 1993
PC Support Specialist (On-site)
Managed purchasing, installation, maintenance, programming, troubleshooting, and support for 150+ microcomputers.
CERTIFICATIONS
- Certified Information Systems Security Professional (CISSP); 2000 to present.
- Microsoft Certified Systems Engineer (MCSE); late-1990s.
- Check Point Firewall‑1 3.x Certified Systems Engineer (CCSE); mid/late-1990s.
- WatchGuard Certified System Professional (WCSP); mid/late-1990s.
- Novell Certified NetWare 3.x Administrator (CNA); mid-1990s.
EDUCATION
- BS, Information Science — University of Pittsburgh.
- Minor: English Writing.